ABC Transportation Services - Chicago Professional Limousine Service
FAQ'S
ABC Transportation Services, Inc prides itself on a longstanding history of providing quality services to the area since 1998, during which time the following Frequently Asked Questions commonly arise. In the event that the information you are seeking is not contained within our FAQ section or this site in general, please contact us via phone or email and an agent will respond to your questions promptly.
- If I have to wait for my car to arrive, will I be billed for my waiting time?
- What if I am unable to arrive in time for a reservation "No Show"?
- If I need to cancel a pick up, what are the requirements?
- Can we smoke in the limousine?
- How far in advance should we reserve a limousine?
- Can written confirmation or reservation be faxed or emailed to me?
- Can I be met at the airport?
If I have to wait for my car to arrive, will I be billed for my waiting time?
Our customers are privileged to free waiting time according to what type of car they have selected. Our operators checking all flights ETA's (for delays or earlier arrivals).
- All vehicles - receive 45 minutes free on domestic and on international flights.
What if I am unable to arrive in time for a reservation "No Show"?
ALL no shows will be charged full rate.
To avoid being charged you must:
- Call the office number (312.559.7800) so that one of our dispatchers can get in touch with the driver and help you to locate each other.
- Call the office number or email in the event your plans or flight have been changed.
If I need to cancel a pick up, what are the requirements?
All cancellations must be made within 12 hrs prior to your arrival. To avoid being charged you must cancel your reservation within 12 hours before service time. You must provide confirmation /# for each reservation.
Can we smoke in the limousine?
No! All our vehicles are non-smoking vehicles.
How far in advance should we reserve a limousine?
The ABC Transportation Services, Inc. suggests that you make reservation as soon as possible to ensure the availability and choice of your sedan or limousine for your special event.
Can written confirmation or reservation be faxed or emailed to me?
Yes! We will send you a confirmation by either fax or email.
Can I be met at the airport?
Yes! You can request baggage meet for an additional charge.
